Privacy Policy for Village Indigo
Effective Date: 24-October-2024
At Village Indigo, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, place orders, or interact with our services.
1. Information We Collect
We may collect the following types of personal information from you when you use our services or visit our website:
- Contact Information: Name, email address, phone number, and delivery address when placing a takeaway order or contacting us via our website or phone.
- Payment Information: When making a payment for a takeaway order, we may collect payment details such as your card number, billing address, and other necessary information.
- Website Usage Information: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site. We collect this data to improve your online experience.
2. How We Use Your Information
Village Indigo uses your personal information in the following ways:
- To process orders: We use your contact and payment information to manage and fulfill your takeaway orders.
- To communicate with you: We use your contact information to send updates about your order, respond to your inquiries, or notify you about promotions and offers.
- To improve our services: We analyze website usage data to enhance the user experience and to ensure the smooth operation of our website.
- For legal purposes: We may use your personal data to comply with any legal obligations, prevent fraud, and resolve disputes.
3. Sharing Your Information
We will not sell or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in processing payments, managing deliveries, or maintaining our website. These providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing services to Village Indigo.
- Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or investigate fraud or violations of our terms of service.
4. Data Security
Village Indigo takes data security seriously and implements reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
As a user of our services, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete personal data.
- Deletion: Request the deletion of your personal data when it is no longer necessary for us to retain it.
- Objection: Object to the processing of your personal information under certain conditions.
To exercise any of these rights, please contact us at info@villageindigo.co.uk.
6. Cookies
Our website uses cookies to enhance your experience and to track website usage. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features on our website.
7. Updates to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. The most current version will always be available on our website, and we encourage you to review it regularly.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how your personal data is handled, please contact us at:
- Phone: 01376 791 786 / 01376 433 784
- Email: info@villageindigo.co.uk
- Website: https://villageindigo.co.uk/
Thank you for choosing Village Indigo. Your privacy is important to us, and we are committed to protecting your personal information.